Privacy Policy

Fit Body Forever, LLC ("Fit Body Forever," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Fit Body Forever collects, uses, discloses, and protects personal information and describes certain choices and rights that may be available to you.

This Privacy Policy applies to personal information collected through our website, online forms, communications, franchise opportunity inquiries, location interest forms, and other services that link to this Privacy Policy (collectively, the "Services").

I. Personal Information We Collect

The personal information we collect depends on how you interact with Fit Body Forever and the Services.

Contact and Identification Information

• Name
• Email address
• Telephone or mobile number
• Mailing address
• City, state, ZIP code, or other location information
• Other information you voluntarily provide

We may collect this information when you complete a form, request information, contact us, sign up for communications, express interest in a Fit Body Forever location, or otherwise interact with us.

Prospective Client and Location Interest Information

If you ask to be notified when a Fit Body Forever location opens near you or otherwise express interest in becoming a client, we may collect information such as:

• Name
• Email address
• Mobile number
• ZIP code, city, state, or preferred geographic area
• Communication preferences
• Information you voluntarily provide regarding your interest in Fit Body Forever

We use this information to respond to your request, determine which existing or prospective location may be relevant to you, notify you about Fit Body Forever locations and services, and provide related communications where permitted by law.

Franchise Opportunity Information

If you express interest in owning or operating a Fit Body Forever franchise, we may collect information such as:

• Name
• Email address
• Telephone or mobile number
• City, state, and geographic areas of interest
• Business or professional background
• General investment or financial qualification information
• Timing or readiness to pursue a franchise opportunity
• Information regarding your franchise interests
• Other information you voluntarily provide through the franchise inquiry or qualification process

We use this information to evaluate and respond to franchise inquiries, communicate regarding franchise opportunities, determine potential qualification, provide information regarding the franchise process, and conduct legitimate franchise development activities.

Submission of a franchise inquiry does not create a franchise relationship or constitute an offer to sell a franchise.

If additional financial, identity, background, or qualification information becomes necessary during the franchise evaluation process, we may provide additional notices or obtain information pursuant to separate authorizations where required by law.

Transaction and Payment Information

If you purchase a product or service or make another payment to Fit Body Forever, we may collect transaction-related information such as:

• Name
• Billing address
• Email address
• Transaction amount
• Product or service purchased
• Transaction date
• Payment status
• Limited payment-related information

Payment transactions may be processed through third-party payment processors.

When a third-party payment processor processes a transaction, payment card or financial account information may be submitted directly to that provider rather than stored by Fit Body Forever. The provider processes such information according to its own terms and privacy practices.

Communications

If you contact us by email, form, text message, or another communication channel, we may collect the content of your communication and associated information, including your contact information and the date and time of the communication.

Internet and Electronic Activity

When you interact with our website, we and our service providers may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Links clicked
• Date and time of visits
• Approximate geographic location derived from IP address
• Advertising or device identifiers
• Website interactions and navigation activity

We use this information to operate and secure our website, understand how visitors use our Services, improve the user experience, measure marketing performance, and perform analytics.

Cookies and Similar Technologies

We may use cookies, pixels, tags, web beacons, scripts, and similar technologies as further described below.

II. How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, and improve our website and Services.
• Respond to questions, inquiries, and requests.
• Notify prospective clients about Fit Body Forever locations and services.
• Identify Fit Body Forever locations that may be relevant to an individual's geographic area.
• Respond to and evaluate franchise opportunity inquiries.
• Communicate with prospective Franchise Partners regarding the Fit Body Forever franchise opportunity.
• Provide requested information, products, or services.
• Process and maintain records regarding transactions.
• Provide administrative and customer support.
• Send service-related, transactional, or administrative communications.
• Send marketing emails or text messages where permitted by law and consistent with your communication preferences.
• Personalize website experiences and communications.
• Analyze website traffic, user interactions, and marketing performance.
• Measure and improve advertising campaigns.
• Protect against fraud, misuse, security threats, and unlawful activity.
• Enforce our agreements and Terms of Service.
• Establish, exercise, or defend legal claims.
• Comply with applicable laws, regulations, court orders, and legal obligations.
• Maintain appropriate business, financial, compliance, and consent records.
• Evaluate, develop, and improve Fit Body Forever products, services, franchise systems, and business operations.
• Carry out other purposes disclosed to you when information is collected or with your consent.

Where applicable law requires a legal basis for processing, we may process personal information based upon your consent, performance of or steps toward a contract, compliance with legal obligations, or our legitimate business interests where those interests are not overridden by applicable individual rights.

III. SMS Communications and Consent

If you provide your mobile telephone number and expressly opt in to receive text messages through our website, forms, promotions, QR codes, franchise opportunity forms, location interest forms, or other communication channels, you consent to receive recurring informational and/or marketing text messages from Fit Body Forever and, where applicable, participating independently owned and operated Fit Body Forever franchise locations.

Messages may include information concerning location openings, appointment or inquiry follow-ups, Fit Body Forever services, franchise opportunities, promotions, reminders, and other business-related communications.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

You may opt out of marketing text messages at any time by replying STOP to a message. After submitting an opt-out request, you may receive one additional message confirming your request.

For assistance, reply HELP or contact support@fitbodyforever.com.

We may maintain records concerning SMS consent, opt-in activity, opt-out requests, and related messaging activity as necessary for operational and compliance purposes.

Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be provided to service providers where necessary to facilitate message delivery, platform functionality, customer support, security, compliance, or other operational services.

IV. Email Communications

If you request information, subscribe to communications, or otherwise provide your email address for marketing purposes, we may send you emails concerning Fit Body Forever, location openings, fitness services, franchise opportunities, promotions, news, or other relevant information.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the applicable email.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional, administrative, service-related, or legally required communications.

We do not sell or rent your email address to third parties for their own marketing purposes.

V. How We Disclose Personal Information

Service Providers

We may provide personal information to vendors, contractors, consultants, and other service providers that perform services on our behalf.

These may include providers supporting website hosting and infrastructure, customer relationship management, form processing, email communications, SMS communications, payment processing, analytics, advertising and marketing, cybersecurity and fraud prevention, cloud storage, professional services, franchise development, and business administration.

Fit Body Forever Franchise Locations

If you express interest in joining, visiting, or obtaining information about a Fit Body Forever location, we may provide relevant information to an independently owned and operated Fit Body Forever franchise location that serves or is expected to serve your geographic area.

For example, if you request notification when a Fit Body Forever location opens near you, we may provide your contact information and location interest to the appropriate franchise location so it can contact you regarding its opening, services, or membership opportunities.

Franchise Development

Information submitted in connection with a franchise opportunity may be provided to employees, contractors, professional advisors, franchise development personnel, service providers, and other parties involved in evaluating, administering, or supporting the Fit Body Forever franchise development process.

Payment Processors

If payments are offered, transaction information may be provided to payment processors and financial service providers as necessary to authorize, process, settle, refund, reconcile, or otherwise administer transactions.

Business Transactions

We may disclose or transfer personal information as part of a merger, acquisition, financing, reorganization, sale of assets, change of control, bankruptcy, dissolution, or similar corporate transaction.

Legal and Safety Purposes

We may disclose information to government authorities, courts, regulators, law enforcement, professional advisors, cybersecurity providers, or other appropriate parties when we reasonably believe disclosure is necessary to comply with applicable law, enforce our agreements or legal rights, investigate fraud or unlawful activity, protect the security and integrity of our Services, or protect the rights, property, safety, or security of Fit Body Forever, our franchise system, our users, or others.

VI. Sale and Sharing of Personal Information

Fit Body Forever does not sell personal information for monetary compensation.

Certain privacy laws define "sale" or "sharing" more broadly than an exchange of information for money. For example, certain uses of advertising cookies, pixels, or similar technologies may be considered "sharing" or "sale" under applicable state privacy laws even when no money is exchanged.

Where applicable law provides a right to opt out of such activities, we will provide an appropriate method for exercising that right.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

As stated above, mobile information obtained in connection with SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

VII. Cookies, Analytics, and Advertising Technologies

Cookies

Cookies are small files stored on your device that allow websites to recognize a browser or device and remember certain information.

We may use cookies to enable website functionality, remember preferences, maintain security, understand website usage, analyze website performance, measure advertising effectiveness, improve our Services, and support marketing and advertising activities.

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect website functionality.

Analytics

We may use third-party analytics services to understand how visitors find and use our website. These providers may collect information such as IP addresses, device information, page views, referring sources, and website interactions.

Advertising Technologies

We may use advertising technologies, including pixels or similar technologies provided by advertising platforms, to understand advertising performance, measure conversions, create audiences, or deliver advertising that may be more relevant to users.

Depending on applicable law and the technologies used, you may be able to manage certain tracking technologies through a cookie preference tool provided on our website, your browser settings, or other legally recognized opt-out mechanisms.

Where required by applicable law, we will recognize applicable browser-based opt-out preference signals, such as Global Privacy Control.

VIII. Third-Party Links and Services

Our website may contain links to websites, platforms, applications, social networks, payment processors, or other services operated by third parties.

Fit Body Forever does not control the privacy practices of third parties. Information you provide directly to a third party is governed by that third party's privacy policy and terms.

We encourage you to review the privacy practices of any third-party service before providing personal information.

IX. Children's Privacy

Our website and Services are not directed to children under 16, and we do not knowingly collect personal information directly from children under 16 through this website.

If we learn that we have collected personal information directly from a child under 16 in circumstances where parental or guardian consent is legally required, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to us inappropriately, please contact us at privacy@fitbodyforever.com.

X. Your Privacy Rights

Depending on your state or country of residence and subject to applicable law, you may have certain rights regarding your personal information.

• Request information regarding personal information we collect, use, disclose, sell, or share.
• Access personal information we maintain about you.
• Request deletion of certain personal information.
• Request correction of inaccurate personal information.
• Obtain a portable copy of certain personal information.
• Opt out of certain targeted advertising.
• Opt out of the sale or sharing of personal information where those terms are defined by applicable law.
• Limit certain uses or disclosures of sensitive personal information where applicable.
• Withdraw consent where processing is based on consent.
• Object to certain processing where applicable.
• Appeal certain decisions regarding a privacy request where applicable.
• Exercise privacy rights without unlawful discrimination or retaliation.

These rights are not absolute and may be subject to exceptions under applicable law.

Exercising Your Rights

To submit a privacy request, contact privacy@fitbodyforever.com.

Please identify the nature of your request and provide sufficient information for us to reasonably identify the personal information associated with you.

We may take reasonable steps to verify your identity before fulfilling certain requests. Information collected for verification will be used for that purpose and related compliance obligations.

You may also use an authorized agent to submit a request where permitted by applicable law. We may request information necessary to verify the agent's authority and/or your identity.

We will respond to valid privacy requests within the timeframe required by applicable law.

Where applicable law provides a right to appeal our response to a privacy request, you may submit an appeal by emailing privacy@fitbodyforever.com and identifying the request you wish to appeal.

XI. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended ("CCPA"), if the CCPA applies to Fit Body Forever and the applicable information.

• The right to know the categories and specific pieces of personal information collected about you.
• The right to know the categories of sources from which personal information is collected.
• The right to know the business or commercial purposes for collecting, selling, or sharing personal information.
• The right to know the categories of third parties to whom personal information is disclosed.
• The right to delete certain personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of personal information.
• The right to limit certain uses and disclosures of sensitive personal information where applicable.
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

Fit Body Forever does not sell personal information for monetary compensation.

As explained above, certain advertising or analytics activities may constitute "sharing" or "sale" under the CCPA's definitions even where no money is exchanged. Where the CCPA applies and Fit Body Forever engages in activities that constitute sale or sharing under the law, California residents will be provided with the legally required mechanisms for exercising their opt-out rights.

Requests may be submitted to privacy@fitbodyforever.com or through any additional privacy request method made available on our website.

XII. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing Services, responding to inquiries, maintaining business records, administering franchise development activities, complying with legal and regulatory requirements, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information, the relationship involved, applicable legal requirements, and legitimate business needs.

We may retain records of marketing consent, SMS opt-ins and opt-outs, transaction records, franchise inquiries, and privacy requests for appropriate legal, compliance, and operational purposes.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our retention practices.

XIII. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

Where appropriate, these measures may include encryption, access controls, authentication measures, secure infrastructure, monitoring, and contractual protections with service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

If we become aware of a security breach affecting personal information, we will provide notifications where and to the extent required by applicable law.

If you believe information you provided to Fit Body Forever has been compromised, please contact privacy@fitbodyforever.com.

XIV. Independently Owned and Operated Franchise Locations

Fit Body Forever is a franchise system, and individual Fit Body Forever franchise locations may be independently owned and operated.

This Privacy Policy primarily describes personal information processed by Fit Body Forever, LLC.

An independently owned franchise location may separately collect personal information in connection with memberships, fitness services, appointments, payments, local marketing, employment, or other activities. A franchise location's collection and use of personal information may be subject to its own privacy notices, agreements, systems, and legal obligations.

When you provide information directly to an independently owned Fit Body Forever franchise location, that franchise location may act as a separate business responsible for its own processing of the information.

Certain information may be shared between Fit Body Forever, LLC and franchise locations where reasonably necessary to operate and support the franchise system, provide services, administer technology, support marketing, respond to inquiries, maintain brand standards, perform analytics, or otherwise support legitimate business operations.

If you submit a prospective client or location-interest inquiry to Fit Body Forever, we may provide that information to an appropriate franchise location so that the location can respond to your interest.

If ownership of a franchise location changes, information associated with the operation of that location may be transferred to a successor franchise owner as permitted by applicable law and applicable agreements.

Questions concerning privacy practices that occur exclusively at an independently owned franchise location should generally be directed to that location.

XV. International Visitors

Fit Body Forever is based in the United States, and information collected through our Services may be processed and stored in the United States.

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

Where required, we will use appropriate mechanisms for international transfers of personal information.

XVI. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technologies, legal requirements, or other circumstances.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

If changes materially affect our privacy practices, we may provide additional notice where required by applicable law.

Your continued use of our Services after an updated Privacy Policy becomes effective is subject to the revised Privacy Policy, except where applicable law requires additional consent.

XVII. Contact Us

Please provide sufficient information for us to understand and respond to your inquiry. If your request involves exercising a legally protected privacy right, we may request additional information as reasonably necessary to verify your identity or authority to make the request.